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I tried to use Thunderbird today,.. to find the interface was broken, menus were blank, so no ability to look at anything., and error message inferring there was a menu config issue was all that was shown. I duly removed Thunderbird as a snap install, which took a long time as it seemed to be making a backup to somewhere. I then reinstalled Thunderbird 128.11.0esr (64-bit) on my ubuntu 24.04,.. having setup the isp email credentials,.. all seemed fine,.. I then proceeded to import what I assumed was my old local folders... And this is where things went wrong, as I seem to have lost all my archived 2025 emails,.. I say somewhere,.. as I don't seem to be able to find them, I have used the 'find' command to locate anything with 2025 in the file name,.. but without success. At the moment I have a multi-structured 'local folder' entry, but nothing with 2025 in? I anyone able to shed some light on what I may have done wrong Many tx

I am trying to upgrade from 128 esr version to the new 139 version. I tried several ways to transfer data from the old version to the new version - I tried to export and import a the Thunderbird zip file. I also tried to open profile manager and creating a new profile that refers to a copy from my old version. Nothing has worked. In the old Thunderbird 128 version, if I select Help and Troubleshooting Information and then Open Folder next to the Profile Folder I get an error in Thunderbird that it can’t find my profile. I get the same error message when I go to Tools, export and select "open profile folder." This in spite of the fact that the old version continues to correctly display my contacts, tasks and events

After several hours of this, I finally decided to download version 139 using the standard Mozilla set up even though my Thunderbird 128 version is located someplace else. So, at this time I have two working versions of thunderbird on my computer – the old 128 version with all my data and the new 139 version with no data.

I think I need help figuring out which Profile has my contact, calendar and task data. Then I need help getting it to the new version.

Thanks

Luke

Yesterday (Sat 5/31), I woke up to the 139.0.1 update, along with a new behavior that Firefox will hang (and require a Force Quit) any time I click a pinned extension that opens a drop-down interface (e.g. 1Password, Adblock Plus, Pocket).

I've tried disabling all extensions and bringing single ones back (as well as disabling Pocket via about:config) - the result: any extension that opens a dropdown causes the hang, and any extension that runs without opening a dropdown works just fine, regardless of the combination of extensions that are enabled/disabled at the time.

I tried opening Troubleshoot Mode (although it's of little use since my problem seems rooted in extension behavior) - the first several times I tried, it ALSO caused a hang, but now I'm able to turn it on & off without an issue (though the page rendering is wonky within it - I imagine that's just a Troubleshoot Mode thing?). For whatever it's worth, I think the change that preceded it starting to open without hanging was my disabling this [setting] (though it didn't cause any change in the original behavior, which was my initial goal).

I'm running macOS 14.6.1 if it's of any use. Thanks for any troubleshooting ideas!

I think I'm running. Ios v 138.3 Is thatcorrect? Other websites are saying that my Firebox needs to updated. I have been trying where do this. Pls let me know. Thank you

Ann Brown 913-208- 7048

I have exported my theme made in Firefox Color (love it) - both xpi and zip. The theme has been working for 2 weeks. I just want to reinstall it to check, and eliminate Firefox starting with "default" and then loading my theme. I also have no backup if I had a computer malfunction.

I'm not sure how it can be "corrupt" since I'm looking at it working right now. I exported using your site and your buttons - but when I try to install it says "unable to install because it's corrupt."

This app comes with lots and lots of updates, and every time I have to delete the old start icon on the task bar and re-pin it. Please, fix it so that I never have to do that again. There is no other software at all including Mozilla Firefox that does this to me.

I can find the sites I use, this isn't the issue. I want to check I haven't been hacked in some way, which is more of a concern particularly over online banking and internet financial transactions. Thank you for your attention. Stephen

Hello,

I have download and installed the latest version of Firefox, have the following issue click on help on the menu but the following message appears on the screen unable to check for updates, have remove Firefox and install it again but no good.

Any help would be appreciated

Thanks Matthew

Dear Mozilla,

you should be clearer in new Firefox versions about which changes need to be manually enabled or are being rolled out in stages. It’s really frustrating to keep reading about new features and being asked (I have the new version X - according to the news, Y should work...) only to find out that these features either arrive delayed to the end users or need to be activated manually.

And please give the user more choice about whether they want to use new features (for example the "https://" trimming, volume icon in tabs...) and provide an easier option than tinkering with the "userChrome.css".

Thanks and best regards, Martin

I had installed an extension that allowed me to transliterate Cyrillic text. I think it was called Transliterator.

Today I noticed it went completely missing - it's not even listed at the bottom of about:addons as disabled.

What happened to it?

TIA

The latest update to 140.0b2 of the Devloper Edition turned the leters of the side panel to black... On a dark background. Some themes will make the background white and it makes it readable, but a whole bunch off themes (including my prefered ones) have become useless since the last update becaus eof this bug: the letters of the bookmarks in the side-panel are fixed to black. How can this be resolved?