બધાં ઉત્પાદનો Community Forum

Hi,

Using the latest version.

I've just done a search for a text string and have a list of messages 600 exactly. I select all and right click and "Move messages to", and select a folder name.

Nothing happens.

If I do it on a single message the message moves successfully. A group of two messages also appears to work. Sometimes a group of three will work but anything more than that, nothing happens.

It does appear to think the messages have been moved because when I right click, in the menu I see "Move to <foldername> again" as an option. But If I use the option "Open Message in containing folder", it takes to to the Inbox and not the folder.

If I open the Activity panel, When I try 1, 2, or sometimes 3, I see an entry appear moving the message/s, but when I try to do them in bulk, no entry appears.

I have 600 messages to move, how can I achieve this?

I was using my email receiving and send in the late evening everything was fine. Next morning I get up and now I cannot send emails. What the heck happened. I've been using outlook and I hate it. I want my Thunderbird back. First it comes up with box that says "login to smtp.gmai.com with user name has fail.' Then asked to enter new password which I don't have but I try different passwords anyway. After a few tries it seems to connect to something and tries to send the message. But after a few seconds nothing happens. Did Thunderbird update that night and bigger things up? I'm so upset.

I cannot send files by email from Microsoft office. I get an error message telling me, "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel."

Outlook is the default program in the Default Apps / Email section.

I have replaced Windows 10 on my laptop with Linux Mint 22 Cinnamon. I installed Thunderbird and, with a little diificulty with passwords, have my gmail accounts working. However I have a freenetname email address which appears to be installed. However when I seek to use it I am asked for a password. I enter the password that I use on my desktop for the same account but it is not recognised. I looked at the saved passwords (on my laptop) in Settings. None are displayed for the freenetname account and I can't see how to install passwords here to, perhaps, solve the problem. Some help would be very welcome. Thank you

Years of email folders have been rearranged and all my current client email folders are gone. Other folders are now in gray italics. This just happened suddenly when I went away from my computer for a few hours and then returned. I've tried to restart but nothing has improved. I opened my Gmail account and everything is also rearranged and/or missing from Gmail. This is my business, so I'm very concerned.

So, all of a sudden my incoming emails went directly to the "Junk" folder for no apparent reason. When I go to the Junk folder to view my emails, they don't show up in the right viewing column.

And when I try to send them back to my "Inbox," they don't go there and I have no idea where they go. I can't see them anywhere. I've checked my outgoing settings and they're where they are supposed to be....as well as my incoming server settings. They are where they should be. I use Comcast, and have checked with them, and those settings are correct

So at this point I have no idea what to do, and obviously need help from someone much more knowledgeable then me! Hopefully I've explained the issue clearly, and have made it easier for those of you out there. I'm not a computer dummy....but this has be quite baffled, as it came on suddenly, and had weird characteristics.

Thanks to all,

Michael...

Hello. I'm unable to delete or rename template folders except for the most recent created folder "Tampos", see the attached image. How to fix this? (Using version 128.10.0esr).

Hi. For a long time, I've noticed that emails I send from home are sent, but those I try to send with the same settings do not get sent when connected to the Internet in 4 out of 4 cafes. My ISP, Zen, hasn't been able to explain why. I've tested whether Google VPN blocks it somehow, and it doesn't. I normally use Thunderbird. Today, I found that, in the same cafe, messages I tried to send using Thunderbird failed to send, whereas there was no problem with GMail, Proton Mail or Outlook. Any suggestions?

Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few for last day or two). Looking around Thunderbird I have found all Inbox emails have bee dumped into my Trash folder! Please help - how can I get emails back where they belong and get Thunderbird back into working order? Very grateful for any help' Thank you, kindest regards Brian Benger PS where will I get your reply if my email not working??

I want to save a PDF from Thunderbird under a slightly different name from what is already existing within the directory. This would save me from repeatedly typing filenames.

For example my directory already contains "version1.pdf". I want to save an attached file as "version2.pdf". To do this I first search for "version" and highlight the file. Then I want to just change the 1 to a 2.

But the moment I highlight "version1.pdf" in the file list, the REPLACE button is greyed out. Is this intended behaviour?

TB 128.9.1esr, Ubuntu 25.04

Dear All

Unfortunately Thunderbird crashed and deleted ALL my emails in my inbox, decades worth, and nothing in deleted folder. Same when checking on webmail. Sent, drafts, etc still have the emails present.

Oddly only some accounts were affected.

Please let me know if there is any way to recover the emails. This happened less than 35mins back.

Greatly appreciate any help.

FYI I tried the below but since missing on webmail as well I dont think this helps as when I check the file size is very small:

hunderbird stores your emails locally in a profile folder. Here's how to find it:

Open Thunderbird.

Go to: Menu (☰) > Help > More Troubleshooting Information

Scroll to "Profile Folder", and click "Open Folder" (on Windows) or "Show in Finder" (on Mac).

Once inside:

Navigate to: Mail > [Your Mail Server Name] > Inbox or for IMAP: ImapMail > [Your Mail Server Name] > Inbox

Look for files:

Inbox (no extension) – this is your actual email data.

Upgraded from 128 to 138 recently

Previously I would have an INBOX tab open and several pdf documents from attachments open using the inbuilt viewer.

After closing Thunderbird and restarting it at a later time my tabs would load the open pdf attachments.

Now it still has the tab open but isn't able to load the pdf attatchment. I get the message below:

The address wasn’t understood

One of the following (imap) is not a registered protocol or is not allowed in this context.

You might need to install other software to open this address.

Address bar looks like this imap://[email protected].:993/fetch%3EUID%3E.INBOX%3E6339?part=1.4&filename=spec.of%20UFO-B%20series.pdf&type=application/pdf

Anyone have any ideas?

Thanks

When using "Compact Folders," the compacting will stop on a certain folder (it changes) and says that I do not have enough space to complete the action. I usually ignore it, close that command, then Compact the folder in question by itself. Then it works, so all Folders are compacted.

incoming messages more than 24 days old are automatically removed from the inbox. Cannot see where they are moved to. Not in delete or archives. Sent messages do not appear to be removed at all. I would like to keep all incoming messages until I delete them.

Thanks for your help David

Hi, could you please help me delete the "Archive" & Archives" folders? They were automatically generated and I don't need them. They are a nuance especially when I accidentally move an email in those folders. I tried unsubscribing the 2 folders but it didn't work. Thank you for your help, AQ.

I just installed Thunderbird for Android version 9.0 on a phone running Android 12. I used the QR Code to import settings from my Desktop version 128.9.1esr. I imported two accounts, and did not change any settings from those imported.

Account A (Desktop) receives/sends = success Account A (Mobile) receives/sends = success Account B (Desktop) receives/sends = success Account B (Mobile) receives = success / sends= fail

Test 1: send from Account B to a neutral Gmail account: fail (via WiFi) Test 2: send from Account B to Account A: success (via WiFi) Test 3: send from Account B to a neutral Gmail account: fail (via mobile data with private AdGuard DNS) Test 4: send from Account B to Account A: success (via mobile data)

Outgoing emails appear in the Sent items folder.

Account B's settings are directly imported from the desktop and all are the same except the app has changed my port from 993 to 465. I tried changing the port in the mobile app to 993 and it failed to connect.

Desktop setting: Server type: IMAP Mail server Server name: mail.****.com Port: 993 Username: ian@****.com Connection Security: SSL/TLS Authentication: Normal password Client certificate: None

Mobile setting: Server name: mail.****.com Port: 465 Username: ian@****.com Connection Security: SSL/TLS Authentication: Normal password Client certificate: None ==>Check outgoing server settings: verified

Any ideas why I can't send email from the mobile app?

la actualizacion en segundo plano no funciona correctamente por que no me llegan los mensajes de correo electronico ni ninguna notificacion o aviso de mensajes, estos solo funcionan apenas abro la app la funcion en segundo plano no funciona el resto del tiempo, es como que no se inicia la aplicacion al encender la pc