Thunderbird Community Forum

Trying on here, as I suspect the android forum gets little attention.

I can send email with TB for Android over the Internet from home, but not over the Internet in 4 out of 4 cafes. it's not due to a VPN. It only happens eith Thunderbird, not Gmail or Outlook.

hello,

I have been away from this laptop for about 7 months; now, when I try to access TBird, it seems to hang indefinitely [I haven't timed it but it seems like more than half an hour, maybe a lot more] displaying "[email protected]: Host contacted, sending login information" in the bar at the bottom of the screen ... Every once in a long while, it jumps up and asks for my password. I give the one that relates to the "xxx" email address above and it rejects it as incorrect. I have checked that the password works to get into this account on webmail.

Can anyone help? I don't remember having this problem before. I am using TB 115.10.1 (64-bit) many thanks, filter feeder

I am backing up my Thunderbird (Windows 11) data weekly, and the size is rather large, as I have 19 years of messages (individual folders) in that Local Folder. Is there any way of saving these folders elsewhere so they are not backed up, or perhaps excluding them from backup somehow?

You are great with help, and just recently helped greatly!

Cheers, Jim.

Since more than a week I encounter problems in sending emails (receiving emails works fine). I always get following message: "connecting to Outgoing server (SMTP) smtp.gmail.com failed". So i finally uninstalled Thunderbird, and re-installed it this morning. But the issue remains. Windows 11 Thunderbird version 128.9.2esr (64 bit) outgoing server settings: server name: smtp.gmail.com, port 465, Authentication method: OAuth2, Connection security: SSL/TLS.

From what i gather, i dont seem to be the only one who is experiencing these problems recently. Please help?

I want to export email from only one or two Thunderbird folders--either into a single Thunderbird folder which I place in Dropbox for someone else to download to their computer--or simply move all that email into one folder in Microsoft Office. I can move email into a external folder, but can only move a few at a time. I want to move all the email in one folder to folder outside of Thunderbird. Thank you!

I use Thunderbird for email and Edge for my browser. Unfortunately the icons for the two are so similar it's difficult to tell them apart. I'd like to suggest that Thunderbird/Mozilla allow users to substitute their own icons for the running programs if they don't want to use the default one.

I have backed up the data regularly before, but in the new Windows 11 pc, I cannot find the data.

It used to be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\itfho9h2.default" on the old Windows PC which went bonkers. Now should be "C:\Users\Jim\AppData\Roaming\Thunderbird\Profiles\i3ls19ra.default-esr", but when looking in the "C:\Users\Jim\AppData\Roaming\" folder, Thunderbird folder is not there with the others. But that is where Thunderbird data is supposed to be according to Account Settings, Message Storage, Local Directory.

So, how do I find where the data is so that I can back it up?

Thanks.

I dumped a zip file from a thumb drive to Thunderbird and it appears all the emails have downloaded but while I logged in with one gmail account those current emails on the gmail account are there 577 of them but the 17,763 emails are showing in gray next to the 577 but I cannot access those? How can I access those emails? These are old emails where I no longer have accounts for. Thanks

I have a downloaded application of Thunderbird 78.6.1 on my computer from 2021. With my new Windows 11 Pro I had to download and install 138.0 (64 bit) and I'd like to go back to 78.6.1. Can I install it by running the application from the old download? If so, do I need to uninstall 138.0 first?. Will my address book and emails be safe? Is there any profile mix up I should be concerned about?

All my emails in the inbox are not showing except for today's emails. At the top of the thunderbird email program is a search box. I searched for a couple emails I remembered the names of and showed me a few from last year. I am hoping they are all still on the server. How do I recover them and return them all back to the inbox?

I am trying to set up a subfolder in "Sent" for a gmx account within Thunderbird. I right click on "sent" but there is no "new subfolder" option (see attached image). I also have a gmail account and that does have a "new subfolder" option. Can anyone help?

When I allowed the last update on Thunderbird, it removed all of my incoming emails. I cannot get email through Thunderbird. Secondly, in the settings for deleted emails, it puts them back into all of my files. NOT GOOD! Why can't I have my emails show up in my inbox?

So, all of a sudden my incoming emails went directly to the "Junk" folder for no apparent reason. When I go to the Junk folder to view my emails, they don't show up in the right viewing column.

And when I try to send them back to my "Inbox," they don't go there and I have no idea where they go. I can't see them anywhere. I've checked my outgoing settings and they're where they are supposed to be....as well as my incoming server settings. They are where they should be. I use Comcast, and have checked with them, and those settings are correct

So at this point I have no idea what to do, and obviously need help from someone much more knowledgeable then me! Hopefully I've explained the issue clearly, and have made it easier for those of you out there. I'm not a computer dummy....but this has be quite baffled, as it came on suddenly, and had weird characteristics.

Thanks to all,

Michael...

Recently, the Thunderbird email product quit working propertly. It requires me to log into the account each time I wish to open an email. This has been happening for the last week to 10 days. I have to reenter my password each time. Example, I open an email after logging in for the whatever many times it has been during the day, and I need to answer the email but need to get some information first. I go get the information and the email program requies me to log in again, even if it has been just a few minutes. This has not happened in the past. I have been using Thunderbird for a very long time, many many years and never had this happen before. I loaded the program on my laptop that I use when I travel or am not at home. Same thing happens with it.

This is highly frustrating and time wasting to have to do that. There is nothing I have found that shows me how to address this. My phone has a different email program and that does not happen when using the phone. And like I said, I have been using this email program for a very long time and have not experienced this in the past.

Is there access to a user's manual or some quick guide to help me with this? I am not a tech newby, but I'm not an IT professional either, which was why I choose using Thunderbird many years ago. It seemed user friendly at that time.

Thank you kindly for your help. Ken

Right now Thunderbird is taking all my deleted Comcast email and undeleting it. It's doing it for every folder and going back to 2008. This happened about a year ago o a gmail account. I hope it doesn't hop over to gmail when it's done with Comcast. This is TERRIBLE! Did a setting change with the last update? What can I do other than manually go through thousands of emails and re-delete?

Hey...I'm running High Sierra OS on an older Mac. Thunderbird 115.18. Sometimes I need to search older emails. I have a lot of old sent messages stored locally on my computer.

When I run a global search using the handy search box, it's very hit or miss whether the emails I'm looking for will show up in the results. If I use shift>command>F however, all the results show up, no problem.

All my folders/subfolder are checked to allow the global search, and I have run the "repair" feature on pretty much all of them.

Most of my older sent folders were migrated over from Mac Mail. Global search works on those folders just fine. But new folders that were created IN Thunderbird, where I am downloading slightly more current sent emails do not show in global search results (but do show in the shift>command>F searches).

Anyone know why "global search" cannot function as well as the alternative search function?

I'm stumped. Would love to use global search because the search bar is right there and it's one less step. But if it won't work...sigh...