TB is frozen and I can't close it. It says it's 'not responding'. "Thunderbird needs to do regular file maintenance to improve the performance of your mail folders. This will recover 685 MB of disk space without changing your messages."

I can't close TB. It is frozen in the midst of trying to compact files. This is the error message: "Compact folders (Not responding) Thunderbird needs to do regular … (kàsi)

I can't close TB. It is frozen in the midst of trying to compact files. This is the error message:

"Compact folders (Not responding) Thunderbird needs to do regular file maintenance to improve the performance of your mail folders. This will recover 685 MB of disk space without changing your messages. To let Thunderbird do this automatically in the future without asking, check the box below before choosing ‘Compact now’."

My husband and I had the same problem with our laptops not loading emails, saying it doesn't have sufficient file space. I fixed his by deleting a lot of files and then compacting the remainder. BUT - this isn't working for mine. In the process of trying to compact files, it froze and I can't figure out a way to close it and try again.

Any help appreciated! Thanks.

Asked by Linda G 2 àwọn ọjọ́ tó kọjá

Last reply by Linda G 35 àwọn ìṣẹjú ṣẹ́hìn

Directv wevbsite issues

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%. https://stream.directv.com/guide However, … (kàsi)

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%.

https://stream.directv.com/guide

However, when you try to advance the time, it does not work. Is shifts momentarily to the next time period, but immediately reverts back.

It works properly in Chrome.

Asked by noel_envode 4 àwọn wákàtí sẹ́hìn

NVIDIA RTX Video Enhancements not working at all

Hello, NVIDIA RTX Video Enhancements are not working in firefox at all. By not working, i mean neither Super Resolution neither HDR enhancements work at all, not even th… (kàsi)

Hello,

NVIDIA RTX Video Enhancements are not working in firefox at all. By not working, i mean neither Super Resolution neither HDR enhancements work at all, not even the badge shows up, and the NVIDIA app reports the status as "inactive". The video is not upscaled, and the content isn't getting put into HDR. It is on globally on my system, and does work on all the chromium based browsers installed on my system, even on the discord app itself.

I tried a latest firefox fresh install, with youtube playback, or just opening a video file directly with the browser. This worked on chromium browsers, but not on firefox.

I'm on windows 10 64bit with a 3060 gpu. (the only gpu in the system.) I have 4 monitors connected, but still get the same issue with only one. Hardware decoding is force enabled, and about:support reports that hardware decoding is supported for H264, VP8, VP9 and AV1 too. I even get the same amount of video-decode usage in task manager on both chromium and firefox while video is playing.

Thanks in advance.

Asked by lenr0k.mail 1 ọjọ́ tó kọjá

Last reply by lenr0k.mail 9 àwọn wákàtí sẹ́hìn

How to export all emails selected as a single PDF including attachments?

Hi, This seemingly simple feature to export all selected emails into single PDF, including attachments doesn't seem to be included. there are many situations where one wo… (kàsi)

Hi, This seemingly simple feature to export all selected emails into single PDF, including attachments doesn't seem to be included. there are many situations where one would want to make a one file summary of a longer conversation to share with others, including clickable signatures. I only see shady plugins which don't work... can't this be core functionality? Thanks!

Asked by John Akerman Özgüç 9 àwọn wákàtí sẹ́hìn

SECURITY, MY PERSONAL DATA

HELLO EVERYONE PLEASE HELP ME KEEP MY PERSONAL DATA SAFETY AND HIGHER SECURITY THANK YOU FOR FIREFOX TEAM I LOVE YOU (ALAN NGUYEN - VIETNAMESE) PS:/ I WILL DO NOT S… (kàsi)

HELLO EVERYONE PLEASE HELP ME KEEP MY PERSONAL DATA SAFETY AND HIGHER SECURITY

THANK YOU FOR FIREFOX TEAM I LOVE YOU

(ALAN NGUYEN - VIETNAMESE) PS:/ I WILL DO NOT SAY TOO MUCH. FROM TODAY AND AFTER TODAY KEEP THEM POOR FOREVER

EMAIL: [email removed]@icloud.com PHONE: [removed]

Asked by alannguyen2811841 3 àwọn ọjọ́ tó kọjá

cannot open https://beforeitsnews.com/ recently. Can open it in Yandex.

On Firefox 138.0.4 on Mac desktop Ventura 13.7.5, recent problem; cannot open https://beforeitsnews.com/ . "Bad Request" is the message. Can open the site in Yandex. Used… (kàsi)

On Firefox 138.0.4 on Mac desktop Ventura 13.7.5, recent problem; cannot open https://beforeitsnews.com/ . "Bad Request" is the message. Can open the site in Yandex. Used to open it in Firefox before recent updates. Thank you.

Asked by kodi 15 àwọn wákàtí sẹ́hìn

Why does Firefox Focus crash constantly?

Focus crashed a lot on my old phone, but it crashes even more on my Z Flip 5. Usually it happens when I attempt to switch tabs, but sometimes it happens even when I have … (kàsi)

Focus crashed a lot on my old phone, but it crashes even more on my Z Flip 5. Usually it happens when I attempt to switch tabs, but sometimes it happens even when I have only a single tab. The crash reports all look mostly the same, this is the most recent:

6eb50bf2-82a2-4b6a-bbb2-e3fc543ce443 android.view.WindowManager$BadTokenException: Unable to add window -- token android.view.ViewRootImpl$W@48ca584 is not valid; is your activity running?


android.view.WindowManager$BadTokenException: Unable to add window -- token android.view.ViewRootImpl$W@48ca584 is not valid; is your activity running? at android.view.ViewRootImpl.setView(ViewRootImpl.java:1823) at android.view.WindowManagerGlobal.addView(WindowManagerGlobal.java:600) at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:150) at android.widget.PopupWindow.invokePopup(PopupWindow.java:1721) at android.widget.PopupWindow.showAsDropDown(PopupWindow.java:1502) at org.mozilla.focus.fragment.BrowserFragment$customizeToolbar$2.invoke(BrowserFragment.kt:53) at mozilla.components.service.nimbus.messaging.MessageData$$ExternalSyntheticLambda0.invoke(R8$$SyntheticClass:17) at org.mozilla.focus.settings.privacy.TrackingProtectionPanel$$ExternalSyntheticLambda5.onClick(R8$$SyntheticClass:12) at android.view.View.performClick(View.java:8055) at android.view.View.performClickInternal(View.java:8032) at android.view.View.-$$Nest$mperformClickInternal(Unknown Source:0) at android.view.View$PerformClick.run(View.java:31923) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103)

Asked by m1181 4 àwọn ọjọ́ tó kọjá

Last reply by m1181 15 àwọn wákàtí sẹ́hìn

Playing Any Music - From MP3 files or Youtube skips beats and changes tempo and is annoying

Hello Firefox devs, First of all - great thank you for this alternative to the status quo. So - this started some months ago and I thought Youtube implemented some s… (kàsi)

Hello Firefox devs,

First of all - great thank you for this alternative to the status quo.

So - this started some months ago and I thought Youtube implemented some sort of protection so the music sounds obviously different and worse than the original.

But now I played some MP3 files directly from the computer and then played them on VLC player.

Man, I hadn't listened music peacefully for months, because I usually listen my Youtube playlist and it sounds horrible.

Now on the VLC it sounded as it should be and it was a pleasure to listen to, while on Firefox it was s..t

Basically it skips beats, changes tempo, it's subtle but obvious and makes listening music a horrible experience.

The OS is Debian 12 - bookworm, the firefox was always the latest in all these last months, I let it update when it needs to.

It's in virtual machine, but so is VLC and there is more than enough CPU to play a song.

What could it be, is it just me who experiences this?

Thank you for your time.

Asked by kelvin34252345 15 àwọn wákàtí sẹ́hìn

Fi streaming stutters after a time

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre conn… (kàsi)

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre connection

My issue is that when watching F1 from the following site: https://f1tv.formula1.com/, after some time (it differs in how long it takes to manifest), the stream starts to stutter. Note, it is NOT buffering, it is like the stream gets "stuck" or freezes for an instant then continues. The "freeze" then becomes more frequent and sometimes even lasts for about 2 seconds before resuming. The most important fact about all this is that this does NOT happen when using Google Chrome, hence my suspicion that it is somehow related to Firefox specifically. Does anyone have any idea what is causing this and/or how to fix it, please?

Asked by Mark de Wet 16 àwọn wákàtí sẹ́hìn

Why Thunderdird now is so slow (win10)

Why Thunderdird now is so slow Why you recommend to upgrade to ESR when the one that I had been using for years I don't trusted I have Thunderbird: 128.10.1esr (64-bit)… (kàsi)

Why Thunderdird now is so slow

Why you recommend to upgrade to ESR when the one that I had been using for years I don't trusted

I have Thunderbird: 128.10.1esr (64-bit)

Amparo

Asked by Amparo 4 àwọn ọjọ́ tó kọjá

Last reply by Amparo 23 àwọn wákàtí sẹ́hìn

Corrupted images with digital cards

Using this digital card https://www.sendoutcards.com/act/XNBFQFHHNO , the images are squished together instead of displaying correctly on inside left and inside right… (kàsi)

Using this digital card https://www.sendoutcards.com/act/XNBFQFHHNO , the images are squished together instead of displaying correctly on inside left and inside right. On other browsers, like Chrome , Opera, and Edge, they display correctly Why?

Asked by ram12 1 ọjọ́ tó kọjá

YouTube videos stutter or play choppily in Firefox

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine… (kàsi)

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine in other browsers like Chrome.

Here’s what I’ve noticed:

The issue occurs on both 720p and 1080p videos.

It’s more noticeable when switching to full-screen mode.

I’ve tried disabling hardware acceleration, but it didn’t help.

Firefox is up to date (v126.0).

I’m using Windows 11 and have an NVIDIA GPU with the latest drivers.

I’d appreciate any suggestions or fixes. Thanks in advance for your help!

Asked by Stratify 1 ọjọ́ tó kọjá

Last reply by Stratify 1 ọjọ́ tó kọjá

Emails failing to download on multiple accounts

Consistency, and failure of multiple accounts to down load emails. Several accounts download fine. The program does not respond to clicking on Download email Icon for unr… (kàsi)

Consistency, and failure of multiple accounts to down load emails. Several accounts download fine. The program does not respond to clicking on Download email Icon for unresponsive account. Two Hotmail Accounts will not log in, are a separate issue.

Asked by krprice 1 ọjọ́ tó kọjá

Some website scripts linger after the tab is closed

After a recent update, certain websites (like Youtube) leak script that remains even after the tab is closed, until Firefox is closed. When one of these websites is acces… (kàsi)

After a recent update, certain websites (like Youtube) leak script that remains even after the tab is closed, until Firefox is closed. When one of these websites is accessed for the first time, a second tab opens and quickly closes, as if a popup was blocked. One way I can observe this behaviour is that the NoScript extension will detect script for that website on ALL tabs, even blank ones, with the "(sidebar?)" annotation. With Youtube I managed to prevent this by disabling Service Workers in about:config, but for example with tenor.com the behaviour continues to occur even then.

Websites I observed this behaviour on so far: youtube.com (until Service Workers were disabled) tenor.com nami.news

Is this a bug? I have also observed the same behaviour on a different PC for Youtube until I disabled Service Workers on that installation. What should I do?

Asked by Clovers 1 ọjọ́ tó kọjá

Error Getting Mail in Thunderbird

In AM of 05/23/25 my Thunderbird mail downloaded to my desktop just fine. By afternoon of same day I get an error message (see attached) saying that it is unable to writ… (kàsi)

In AM of 05/23/25 my Thunderbird mail downloaded to my desktop just fine. By afternoon of same day I get an error message (see attached) saying that it is unable to write to my mailbox. Error has continued for almost 24 hours now (thru 05/24/25 AM). I can get the email account on my phone through another program, but I like to save my important mail to my desktop storage. Please advise. (I did nothing to change my Thunderbird configuration on 05/23/25 that would have generated this message.)

Asked by Loudenclear 1 ọjọ́ tó kọjá

Firefox Android 15 Video Streams not playing

Samsung S25 Ultra Android 15 Stock Rom Firefox v138.0.4 Firefox cannot play jwplayer streams and any other auto quality streams (youtube working) Always this error (Th… (kàsi)

Samsung S25 Ultra Android 15 Stock Rom Firefox v138.0.4

Firefox cannot play jwplayer streams and any other auto quality streams (youtube working) Always this error (This video file cannot be played.(Error Code: 102630) tried everything possible Drm content enabled Remove all my addons Reset all my settings But still no luck...

On Chromium-based browsers works Gecko-based browsers not working...

Asked by Ash 1 ọjọ́ tó kọjá

logging in to hotmail

every time I try to log in to my hotmail account, I get this: "Please retry with a different device, use a VPN, or other authentication method to sign in. For more detail… (kàsi)

every time I try to log in to my hotmail account, I get this: "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517" this has started today...have been using Hotmail and Firefox for years, now all of a sudden this happens? why isn't firefox allowing me to use hotmail?

Asked by hshirton 1 ọjọ́ tó kọjá

Thunderbird Problem

I'm running Thunderbird 138.0.3 (release update channel). I had an update in the past few days and now it is having a problem. Thunderbird starts OK but it I use another… (kàsi)

I'm running Thunderbird 138.0.3 (release update channel). I had an update in the past few days and now it is having a problem. Thunderbird starts OK but it I use another program for several minutes when I go back to Thunderbird its window is not visible. Looking at my system monitor Thunderbird is using a lot of CPU. The only way I can proceed is to kill Thunderbird from the system monitor. No crash report is generated. Running in safe mode does not help.

If I run Thunderbird from a terminal I get: $ thunderbird [64132] Sandbox: CanCreateUserNamespace() unshare(CLONE_NEWPID): EPERM ATTENTION: default value of option mesa_glthread overridden by environment.

This seems pertinent as it it to do with graphics but the web seems to suggest it in not important.

I have copied the Troubleshooting information to a text file and so can share it but it is quite large does not seem appropriate to include it here.

Any help gratefully received.

Asked by ikproudler1 1 ọjọ́ tó kọjá

Last reply by ikproudler1 1 ọjọ́ tó kọjá

New sites refusing to load and browser crashing when uploading or downloading files

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my… (kàsi)

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my browser started refusing to load any new sites, or reload inactive tabs, once I had been using it for about five minutes after rebooting it. It also crashes completely when I try to download or upload anything after that point, which is irritating but does mean I have some crash reports to share (bp-5a7c5f6e-0d55-451a-8b2b-15b360250524 is the latest one). I've tried everything I can think of or find on the Internet - Troubleshoot mode, disabling and re-enabling hardware acceleration, refreshing the browser, uninstalling and re-installing it with and without restarting the computer in-between (which seemed to work for a while), culling tabs (although, if I'm reading the crash reports correctly, lack of memory isn't the issue after all; certainly, Chrome doesn't have the same problem even when using more memory than Firefox did), even running diagnostics on my computer's RAM and hard drive - but nothing's fixed it. What might be going on, and how can I solve this problem?

Asked by elinor.macnab 1 ọjọ́ tó kọjá