
Can't log in to yahoo groups with NEO via hughesnet satellite, but can on other dsl-help!
Problem is new-just started ~2 wks ago-no changes to my platform.
Get "the connection was reset" message only when trying to log in to yahoo groups NEO version via hughesnet satellite (not gen4!)-problem not present via at&t/yahoo dsl log in.
Can log into non NEO version of yahoo groups on same satellite without any problem-note: "https" not present in URL that functions fine.
Same issue occurs with all 4 of my machines, win7 64bit and xp 32 bit. (All with latest sp's.)
All machines updated to latest firefox and java plug in (#U51), cookies and cache dumped, every possible network access to internet setting tried, tried disabling add-ons (firefox run in safe mode tried)-everything!
No change....and zero problem on anything else.
The issue is NEO on satellite, without doubt-but how to work around this latest of yahoo lunacy?
Thank you for any help!
Všetky odpovede (6)
You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
Thanks cor-el....
But I have tried all that, and all the obvious/basic stuff.
I have spent hours trying to correct this.
This is unique to yahoo NEO and hughesnet satellite.
I have tried IE and Chrome, I have altered my IP address to locations all over the world and nothing works.....except going to a dsl line, (ie using different broadband technology).
And it all worked fine 2 wks ago....I am trying to locate what could be different, that I can work around.
This problem occurs using our local satellite connection but only if the user is a moderator of one or more of the (neo) groups. After many duplicated requests by Yahoo support to do all the normal tests and tricks, Yahoo has now sent the incident report to their product team for further investigation.
Thanks anotheroz....but:
Such is not the case for me.
I AM a moderator of only one group.
When I joined myself to said group at another e-mail address, I found I had the old yahoo group layout (hurray!).
I then used a dsl line with my original group owner account to set that "new" member up as a moderator-and it all worked fine from that new account via satellite.....UNTIL TODAY when yahoo scrubbed the old layout and forced that account into NEO.
As soon as NEO is forced-'no more group access ability via satellite'....and I get this (again):
"The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."
The problem is clearly NEO via satellite....question is-how to fix it?
How can I reset the timeout function?
Oy.....yahoo is just the worst!
Yahoo only a couple of days ago advised that they are still working on a solution to this known problem but have no ETA for when it will be fixed.
I suspect the cause is something along the lines of Yahoo using a new fancy network facility that is not or cannot be provided on a satellite connection.
Upravil(a) anotheroz dňa
You may well have it right there anotheroz....thanks for your comments.
It is a software issue though (not a hardware issue)-and they need to code reasonably if they want to keep people happy. Which, given all of the other complaints that abound with NEO (!!!), they clearly are not.
If left unresolved-I will likely just take my group to another 'paid for competency' venue, like chitchatforums.com . Capitalism works.
Life is too short to be left at the free mercy of idiotic customer insensitive corporate entities like Yahoo/(mayer). No sale there! I will vote with my feet-and their ad sales can just lose my feet. That's the free market speaking, (quietly).
Thanks for your humanity.