Forum zhromadźenstwa Thunderbird

incoming messages more than 24 days old are automatically removed from the inbox. Cannot see where they are moved to. Not in delete or archives. Sent messages do not appear to be removed at all. I would like to keep all incoming messages until I delete them.

Thanks for your help David

When we moved, our internet service provider did not provide service at the new address. As a result, they killed my IMAP email account I had for more than 20 years. There is a Thunderbird profile folder located in Users\name\AppData\Roaming\Thunderbird\Profiles\********.default-esr\ImapMail\. It is 49GB in size. How do I get Thunderbird to access this folder and these emails? Do I rename it and/or move it to a different location? Please help. Thanks.

I previously wrote to the forum regrading an email "Junk" issue, and the question or problem was not answered. After much trial and tribulation, I have my email back.....however it does not work properly as it did before. And now, everything that comes through is already marked as "Junk." And I have to click the yellow ribbon to mark it as not junk. I'm not sure what I might've done, nevertheless, all I have is email automatically marked as junk. How do I fix this? I'd love to have my email back to functioning as it did in the beginning, but it seems the more I mess with it, the worse it gets. Help please anyone!

Michael....

My wife, all of a sudden, was unable to download email in her Thunderbird Comcast account. After much fussing around I deleted profile and tried to create a new one. I have tried many combinations of entries in the profile form. Attached is an image of one form set-up page.

Sometimes when I press "Done" a comcast page opens and I log in. But I always get the yellow failed message.

Is there something wrong with my information in the boxes?

What am I doing wrong?

My user upgraded Thunderbird to v136 and no longer can sync his calendar on our IMAP server (Cyrus). When Thunderbird attempts to log into the calendar Cyrus logs an "Internal Server Error" with the detail

May 5 15:11:39 XXXXX cyrus/https[198300]: badlogin: [10.8.0.10] Basic SASL(-1): generic failure: All-whitespace username. May 5 15:11:39 XXXXX cyrus/https[198300]: [10.8.0.10] with "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Thunderbird/138.0" via SESSIONID=<cyrus-1746483098-198300-1-4996003587903488780>; "PUT /dav/calendars/user/XXXXX/Default/040000008200E00074C5B7101A82E00800000000E0076891A1BDDB0100000000000000001000000076BAF045101B7D4EA90CA085DF4D7B11.ics HTTP/2" (if-none-match=*) => "HTTP/2 500 Internal Server Error" (stream-id=3; error=The server encountered an internal error.) [timing: cmd=0.000448 net=0.000035 total=0.000483]

The user can access their email so their account username/password is stored correctly in Thunderbird, it's just not making it to the calendar subsystem.

Failure is 100%. The user can access their calendar from the previous version of Thunderbird and by using another app on their phone.

Every time Thunderbird upgrades, my Comcast account access breaks complaining of needing a new password. I have tried everything and nothing works - other than to leave everything alone. Then, about 2 days later, it just works again... until another Thunderbird upgrade gets pushed out. Is there any way to prevent this other than to forego future updates?

I was using my email receiving and send in the late evening everything was fine. Next morning I get up and now I cannot send emails. What the heck happened. I've been using outlook and I hate it. I want my Thunderbird back. First it comes up with box that says "login to smtp.gmai.com with user name has fail.' Then asked to enter new password which I don't have but I try different passwords anyway. After a few tries it seems to connect to something and tries to send the message. But after a few seconds nothing happens. Did Thunderbird update that night and bigger things up? I'm so upset.

Hi Folks,

I hope you can help me with my little problem.

Thunderbird was damaged during the migration to the new Mac, so I installed a new version of Thunderbird on the new Mac and now want to get the emails from my old Mac into the new Thunderbird. I think I know where the files for the new Thunderbird are: /Users//Library/Thunderbird/Profiles/xxxxxxx.default-release/imapMail/map.xxx.net, so is it as easy as replacing those files with the files in the equivalent folder on the old Mac?

Alternatively, I just discovered this function within Thunderbird itself: "Import Settings and Data from a Thunderbird Profile." Might this be useful, and if so, how would I go about it?

Thanks for any help you can give me.

Cheers! Chris

Per the subject line, Thunderbird is no longer emptying trash on exit. There have been some other quirky behaviors over the last several months but I didn't write them down. Is there some kind of clearing of cache or some other procedure needed to rectify this?

A few months ago the search feature stopped working. I used to be able to search for a message or messages by entering a search term in a search field, and/or using a filter like subject, sender, etc. But a few months ago that stopped working. Instead, there is no search field (except the general one searching for the term anywhere in the message) unless I click "quick filter", which then provides a more targeted search. But it calls up a random array of messages bearing no relationship to the search item. This is only on my MacbookAir. My iPhone also has Thunderbird but its search function seems accurate, only displaying what the search value is, except it doesn't get many when I know there are more in my inbox. My inbox is horribly overfull--I keep hoping to be able to find the ones I want to keep without deleting everything.

I checked the Thunderbird site and discovered much more complicated than the last time I looked. Right now all I want is the old one to work correctly. Thanks. Margaret Phillips

My Inbox showed no messages the last time I started Thunderbird (until Thunderbird started to download new messages). I looked on the C: drive under Profiles, and the Inbox showed 0 KB, when a backup from 10/17/2021, was 1.67 GB (1,753,217 KB). I am not sure how this happened. I think there were Thunderbird updates for a couple of days before I noticed the problem. I had been having trouble with Windows 10 updates, and saved files on an external hard drive on 4/20/25 to back them up, but by then, the Inbox file in my Thunderbird profile showed 0 KB. I am using POP to download emails. Is there any way I can get my emails back? Are they saved somewhere else? Thank you in advance for your help!

Pressing Get Mail icon displays some 8 messages in bottom ((.)) line of Thunderbird including <provider URL>:Connected to <account email address> and finally Checking mail server capabilities. Up to 4/1/2025 that got all the new emails of the account but since then no emails get into Thunderbird in any of the account's folders.

Hi,

Using the latest version.

I've just done a search for a text string and have a list of messages 600 exactly. I select all and right click and "Move messages to", and select a folder name.

Nothing happens.

If I do it on a single message the message moves successfully. A group of two messages also appears to work. Sometimes a group of three will work but anything more than that, nothing happens.

It does appear to think the messages have been moved because when I right click, in the menu I see "Move to <foldername> again" as an option. But If I use the option "Open Message in containing folder", it takes to to the Inbox and not the folder.

If I open the Activity panel, When I try 1, 2, or sometimes 3, I see an entry appear moving the message/s, but when I try to do them in bulk, no entry appears.

I have 600 messages to move, how can I achieve this?

I have replaced Windows 10 on my laptop with Linux Mint 22 Cinnamon. I installed Thunderbird and, with a little diificulty with passwords, have my gmail accounts working. However I have a freenetname email address which appears to be installed. However when I seek to use it I am asked for a password. I enter the password that I use on my desktop for the same account but it is not recognised. I looked at the saved passwords (on my laptop) in Settings. None are displayed for the freenetname account and I can't see how to install passwords here to, perhaps, solve the problem. Some help would be very welcome. Thank you

Years of email folders have been rearranged and all my current client email folders are gone. Other folders are now in gray italics. This just happened suddenly when I went away from my computer for a few hours and then returned. I've tried to restart but nothing has improved. I opened my Gmail account and everything is also rearranged and/or missing from Gmail. This is my business, so I'm very concerned.