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- How to obtain the Mozilla VPN Logs
- What is the Mozilla VPN kill switch?
- Connecting to unsecured networks while using Mozilla VPN
- Download and install Mozilla VPN on Windows
- Download Mozilla VPN on your desktop or mobile device
- Is Mozilla VPN compatible with my device?
- Get started with the Mozilla VPN extension
- Protect your container tabs with Mozilla VPN
- What information does Mozilla VPN collect?
- I forgot my Mozilla account password and I can't sign in to Mozilla VPN
- How to sign in to Mozilla VPN
- I can't sign in to Mozilla VPN - What should I do?
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Allow VPN to run in the background on macOS
Learn how to enable Mozilla VPN to run in the background on macOS 13 and later by adjusting your system settings.
Protect your container tabs with Mozilla VPN
Mozilla VPN encrypts your connection so that third parties can't track your online activity. Learn how to add this protection to Containers.
How to obtain the Mozilla VPN Logs
When troubleshooting issues with Mozilla VPN, our engineers can ask for logs. These don't contain any personal information, but give hints about the issue.
Mozilla VPN won’t connect or keeps disconnecting - How to fix
What to do if Mozilla VPN disconnects or turns off after being activated, or if websites fail to load even though Mozilla VPN is connected.

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