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Featured Articles

Allow VPN to run in the background on macOS

Allow VPN to run in the background on macOS

Learn how to enable Mozilla VPN to run in the background on macOS 13 and later by adjusting your system settings.

Protect your container tabs with Mozilla VPN

Protect your container tabs with Mozilla VPN

Mozilla VPN encrypts your connection so that third parties can't track your online activity. Learn how to add this protection to Containers.

How to obtain the Mozilla VPN Logs

How to obtain the Mozilla VPN Logs

When troubleshooting issues with Mozilla VPN, our engineers can ask for logs. These don't contain any personal information, but give hints about the issue.

Mozilla VPN won’t connect or keeps disconnecting - How to fix

Mozilla VPN won’t connect or keeps disconnecting - How to fix

What to do if Mozilla VPN disconnects or turns off after being activated, or if websites fail to load even though Mozilla VPN is connected.

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