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Can't Create Folder in TB Client With Proton Accounts

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Marko
Marko
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Greetings,

I had issues with creating folders in TB client with Proton Mail Account it would not create folders so Proton Support to try this if this would work,and it did resolver my issue.

If anyone is having issues,if you have a proton mail account with TB you may try this


(ProtonMail)

May 5, 2025, 12:57 GMT+2 Hello,

Thank you for your message.

In the Bridge, all folders are shown under the "Folders" group, and all your labels are shown under the "Labels" group.

This is because IMAP does not support labels, and they have to be shown as folders.

To create a folder or label, you need to create it under "Folders" or "Labels".

Can you try this and let us know if it will work?

Let us know if we can provide any further assistance.

Greetings, I had issues with creating folders in TB client with Proton Mail Account it would not create folders so Proton Support to try this if this would work,and it did resolver my issue. If anyone is having issues,if you have a proton mail account with TB you may try this (ProtonMail) May 5, 2025, 12:57 GMT+2 Hello, Thank you for your message. In the Bridge, all folders are shown under the "Folders" group, and all your labels are shown under the "Labels" group. This is because IMAP does not support labels, and they have to be shown as folders. To create a folder or label, you need to create it under "Folders" or "Labels". Can you try this and let us know if it will work? Let us know if we can provide any further assistance.

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